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We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

eBooks

There are several features of eBooks on Alston Digital.

  • You can search for a specific term or phrase across the entire book.
  • You can bookmark and write personal notes.
  • You can highlight a certain section or paragraph and write your notes.
  • You can listen to a real human voice narrate the whole page or paragraph.
  • You can view the pages of the eBook as a single page or double page.
  • You can zoom in to any page for a better view.
  • Teachers can view the Access Report of his/her students’ eBooks to find out who has read and who hasn’t.
  • Teachers also have access to a “Show/Hide Answer” feature from within relevant pages of the eBooks.

Please follow the given steps to access eBooks and bookmark pages:

  • Login to your Student Account
  • Click on “Subjects” tab from the homepage
  • Click on “All Subjects” and a subject
  • Click on “Continue Reading” to access the eBook

Now, to bookmark the page,

  • Click on the bookmark icon on the top left of the page
  • Type in your comment and click on “Bookmark”.

Please follow the given steps to write personal notes in the eBook:

  • Login to your Student Account
  • Click on “Subjects” tab from the homepage
  • Click on “All Subjects” and a subject
  • Click on “Continue Reading” to access the eBook
  • Click on the notes icon that appears after you double click the text
  • Write your notes and click on “Save Changes”.

You can also view all notes you have taken in a particular eBook by clicking on the notes icon from the bar on the left side of your screen.

Please follow the given steps to access the bookmarks and notes of the eBook:

  • Login to your Student Account
  • Click on “Subjects
  • Click on “All Subjects” and select a subject
  • Click on “Continue Reading
  • Find the interactive tab on left side of the screen
  • Click on the “Bookmarks” or “Notes” icon to access the bookmarks and notes of the eBook.

Yes, you can. Please follow the given steps to listen to narration of the eBook:

Simply, go to the page you want to listen on the eBook

  • Find the interactive tab on the left side of the screen
  • Click on the “Dictate” icon.

Now, you will be able to play either the whole page or certain parts of the eBook page.

Note: The dictate feature may not be available in all eBooks.

Please follow the given steps to change the page view of the eBook:

As a Student, you can adjust the page view of your eBook by using the options available on the features bar located on the left side.

You can choose from the following viewing modes:

  • Full window mode (Full Screen)
  • Single page view
  • Two-page view

Yes, you can. Follow the given steps to search the entire book for a phrase or a term:

  • Select the eBook
  • Click on “Search” icon from left side of the screen
  • Type the term/phrase you want to search on the search bar.
    The search result will be displayed below the search bar.

As a student, you can highlight key parts of your eBook with ease. To do so:

  • Highlight the text you wish to emphasize, whether it’s a single word, a phrase, a sentence, or a full paragraph.
  • Pick a color to use for the highlight.
  • Add notes if you want to include additional comments or reminders.

This lets you mark and annotate important information for quick reference and effective study.

Please follow the given steps to access eBooks:

  • Login to your Teacher Account
  • Click on “Teaching Resources” tab from the homepage
  • Click on “All Subjects” and select an eBook
  • Click on “Review Book” to access the eBook.

Please follow the given steps to see students’ eBook access report:

  • Login to your Teacher Account
  • Click on “Teaching Resources” tab from the homepage
  • Click on “All Subjects” and select an eBook
  • Click on “Review Book” to access the eBook
  • Click on “Access Report” on the leftside of the screen.

Yes, you can.

Follow the given steps to highlight important sections of the eBooks:

  • Select the eBook you are currently accessing
  • Select the content you want to highlight
  • Click on the note icon
  • You can also add personalised notes or select the color you want to set.

As a Teacher, you can access your bookmarks and notes in the eBook by using the interactive tab on the left side of the screen. Here’s how:

  • Click on “Teaching Resources”
  • Select the eBook
  • Click on “Review Book”
  • Find the interactive tab on the left side of your screen
  • Click on the bookmark or note icons within this tab
  • Select a specific bookmark or note to jump directly to the bookmarked page or highlighted section.

Please follow the given steps to change the page view of the eBook:

As a Teacher, you can adjust the page view of your eBook by using the options available on the features bar located on the left side.

You can choose from the following viewing modes:

  • Full window mode (Full Screen)
  • Single page view
  • Two-page view

Please follow the given steps to use the zoom feature on the eBook:

You can zoom in on a paragraph or a diagram on the eBook

  • Use your fingers and pinch-to-zoo gesture on the touchpad of your MacBook or Laptop
  • Or, if you are using Magic Mouse you can simply double click
  • Or, you can use the following key combination on your keyboard
  • On Mac: Press ‘Command’ and ‘=’
  • On Desktop PC: Press ‘Ctrl’ and ‘=’.

Please follow the given steps to view an eBook report:

  • Click on the “Learn/Revise” from the action card on the homepage
    Or,
  • Choose the “Subjects” tab from the homepage
  • Click on “All Subjects” and select an eBook
  • Click on “Review Book”
  • You can see the “My completion” report on the right side under “Overview”.

This is likely because a default zoom level has been set in your browser, and this default value is above or below 100%.

For best results, please set your default zoom level at 100%, and if you wish to zoom into the pages, use the “pinch-to-zoom” gesture. This will ensure that you are able to see the eBook in the way it’s meant to be viewed.

If pinch-to-zoom is not available, you can use the following shortcuts:

On a Mac, double tap on the magic mouse or press ‘CMD(⌘)’ and ‘=’ on your keyboard
On a desktop PC, use the magnification tool by pressing ‘Ctrl’ and ‘+’ on your keyboard.
If you have additional queries, then feel free to contact our support team via our Online Chat feature. Our support team are available 24/7 for you. You can access the online chat even without logging in.

Please follow the given steps to change the page view of the eBook:

As a Student, you can adjust the page view of your eBook by using the options available on the features bar located on the left side.

You can choose from the following viewing modes:

  • Full window mode (Full Screen)
  • Single page view
  • Two-page view

For Awesome Students

Complete Step by Step Guide