Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Announcements

The “Announcements” feature in Alston Digital allows Teachers and School Leaders to make important Announcements or send eConsent forms to specific class(es) or the entire school.

The Announcements made will be visible to Students/Parents/Teachers every time they log in to Alston Digital on the “Noticeboard”.

Announcements automatically stop once the time set by Teachers or Leaders ends. However, they can also be stopped manually at any time.

To manually stop an Announcement, follow these steps:

  • Click on the “Announcements” from the homepage
  • On the “Ongoing Announcements” section, select the Announcements that you would like to stop.
  • Click on “Stop Announcement”.

The announcement will stop immediately.

Yes, you can edit the Ongoing Announcements following the steps given below:

  • Login to your Teacher Account
  • Click on the “Announcements” tab from the homepage
  • On the “Ongoing Announcements” section, choose the Announcements you would like to edit
  • Click on the “Edit Announcements” button
  • Edit the audience type, class(es), links, messages, date, and time
  • Click “Continue” and select “Announce”.

For Responsible Teachers

Complete Step by Step Guide