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We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

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I need help as a

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Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

eBooks

There are several features of eBooks on Alston Digital.

  • You can search for a specific term or phrase across the entire book.
  • You can bookmark and write personal notes.
  • You can highlight a certain section or paragraph and write your notes.
  • You can listen to a real human voice narrate the whole page or paragraph.
  • You can view the pages of the eBook as a single page or double page.
  • You can zoom in to any page for a better view.
  • Teachers can view the Access Report of his/her students’ eBooks to find out who has read and who hasn’t.
  • Teachers also have access to a “Show/Hide Answer” feature from within relevant pages of the eBooks.

Please follow the given steps to access eBooks:

  • Login to your Teacher Account
  • Click on “Teaching Resources” tab from the homepage
  • Click on “All Subjects” and select an eBook
  • Click on “Review Book” to access the eBook.

Please follow the given steps to see students’ eBook access report:

  • Login to your Teacher Account
  • Click on “Teaching Resources” tab from the homepage
  • Click on “All Subjects” and select an eBook
  • Click on “Review Book” to access the eBook
  • Click on “Access Report” on the leftside of the screen.

Yes, you can.

Follow the given steps to highlight important sections of the eBooks:

  • Select the eBook you are currently accessing
  • Select the content you want to highlight
  • Click on the note icon
  • You can also add personalised notes or select the color you want to set.

As a Teacher, you can access your bookmarks and notes in the eBook by using the interactive tab on the left side of the screen. Here’s how:

  • Click on “Teaching Resources”
  • Select the eBook
  • Click on “Review Book”
  • Find the interactive tab on the left side of your screen
  • Click on the bookmark or note icons within this tab
  • Select a specific bookmark or note to jump directly to the bookmarked page or highlighted section.

Please follow the given steps to change the page view of the eBook:

As a Teacher, you can adjust the page view of your eBook by using the options available on the features bar located on the left side.

You can choose from the following viewing modes:

  • Full window mode (Full Screen)
  • Single page view
  • Two-page view

Please follow the given steps to use the zoom feature on the eBook:

You can zoom in on a paragraph or a diagram on the eBook

  • Use your fingers and pinch-to-zoo gesture on the touchpad of your MacBook or Laptop
  • Or, if you are using Magic Mouse you can simply double click
  • Or, you can use the following key combination on your keyboard
  • On Mac: Press ‘Command’ and ‘=’
  • On Desktop PC: Press ‘Ctrl’ and ‘=’.

For Responsible Teachers

Complete Step by Step Guide