Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Chat Rooms

As a Student, how can I create a Chat Room?

Follow the given steps to create a Chat Rooms for yourself:

  • Login to your Student Account
  • Click on “Chat Rooms” tab on the homepage
  • On the left column in the Chat Rooms, click on (+New) sign and “Create Channel” to create a new channel
  • Type in the name of the new channel
  • Add a short description of the channel
  • Add your friends and Teachers you desire in your channel (You can also make a private channel)
  • Click on “Create Channel”.

After your channel is created successfully, type in your message and send it to your class.

For Awesome Students

Complete Step by Step Guide