Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

Banner person one

I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Announcements

As a leader, how can I create Announcements?

To create an Announcement, follow these steps:

  • Login to your Leader Account
  • Click on “Announcements to Students/Parents” within the “Chat and Announcements” action card from the homepage
  • Or, simply go to the “Announcements” tab from the homepage
  • Click on “New Announcements” and select “Make General Announcement” from the drop-down options
  • Now, select the audience: Parents, Teachers, or Students
  • Choose whether to announce to the entire school or a specific class and click on “Continue”
  • Fill in your announcement message and set the end date for it
  • Click on “Continue”.

The announcement will be posted immediately and visible to the targeted users. 

For Awesome Students

Complete Step by Step Guide