Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

Banner person one

I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Registration

In order to sign up, you can visit the Alston Digital website and sign up for free. Here is the link for registration: https://app.alstondigital.sg/self-registration

Follow these steps provided in order to sign up:

  • Click on the drop-down, choose “I’m a Parent”
  • Fill in the details (Full Name, Email Address, Country)
  • Next, click the captcha, then click on “Create my account”
  • Check your email for the link and click on the link to set your password
  • Create a password that is at least 8 alphanumeric characters and one special character (!, @, #, $, %)
  • Next, click on “Let’s Begin” to sign up.

To register as a student in Alston Digital, follow these steps:

  • Ensure you have a classroom code, as only school-registered users can self-register
  • Go to Alston Digital’s self-registration page (https://app.alstondigital.sg/self-registration)
  • Select “Student” and click the “Next” button
  • Enter the classroom code provided by your school and click “Continue”
  • Fill in the required details to complete the registration process. Verify your account.

You will be registered on the platform.

In order to sign up as a Teacher, your school needs to register on the platform first. Only the school-registered users are provided with the Teachers’ account.

Once your school is associated with us, we will provide accounts tailored to the school’s requirements. If you would like to create an account for Alston Digital, please contact your school to request account registration. Kindly ask your School or School Leader to send us a query or request at enquiry@alstoneducation.com, including the following details:

Full name:
Email:
School name:
Country:
Contact number:

Note: Please also provide a brief explanation of your teacher’s account request.

Only the school-registered users are provided with the accounts as per the request of the school. Once the school gets associated with us, we provide the account as per the school’s requirements.

In case you would like to create an account for Alston Digital, please contact your school for the account registration request. Kindly reach out to your school or school leader to send us with query/request at enquiry@alstoneducation.com with the following details:
Full name:
Email:
School name:
Country:
Contact number:

Note: Please mention the reason as to why you would want to request an account for Alston Digital.

For Awesome Students

Complete Step by Step Guide