Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Chat Rooms

Why cannot I post in the Chat Room?

There are several modes for Chat Rooms feature. It depends on how your Teacher or admin has set it up for you and your classroom.

Some Teachers prefer Chat Rooms to be used as a “Virtual Notice Board” where only they can post messages and attachments, whereas some prefer Chat Rooms to be used as a common forum where anybody can post.

Your Teacher can instantly convert them into the other. Please talk to your Teacher about how they prefer using the Chat Rooms.

For Awesome Students

Complete Step by Step Guide