Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

Banner person one

I need help as a

students

teachers

leaders

parents

Student

Teacher

Leader

Parent

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

As a Teacher, I have forgotten my email ID and password. How can I recover them and access my account?

For school-registered users:

If you’ve forgotten your email ID, please reach out to your school to confirm the correct email or submit a request through them.

If you remember your email address, but forgot the password, you can reset your password with the following steps:

Login to your Teacher Account
Click on the Profile icon on the top right side of the homepage
Select “My Profile”
Click on the “Password” tab from the category
Enter your current password and enter your new password
Confirm your new password and click on “Save Changes”.

OR reach out to the Technical Chat support.

For Awesome Students

Complete Step by Step Guide