Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Profile

How can I link my account to my Parent’s account?

Please follow the steps below to find the Guardian Key and link your account with the Guardian’s:

  • Log in to your Student Account
  • Click on the Profile icon at the top-right corner of the homepage
  • Select “My Profile”
  • Click on “Linked Guardian Account”
  • Copy the Guardian Key and paste the key into your parent’s account to link the accounts.

Note: Your school must be registered on the platform before you can access your account. Once your school is registered and your account is accessible, you’ll then be able to link your account with your Guardian account using the steps above.

For Awesome Students

Complete Step by Step Guide