Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Profile

How do I link account with my child ?

Please follow the given steps in order to link with child’s account:

  • Login to your Parent Account
  • Click on the Profile icon on the top right side of the homepage
  • Select “My Profile”
  • Click on “Add Child”
  • Enter the child’s guardian key (Copy the key from your child’s account)
  • Click on “Verify Key”
    Note: In order to link with a child’s account, your child’s school must be registered on the platform. Once the school is registered, you will be able to connect your child’s account. (updated)

For Awesome Students

Complete Step by Step Guide