Need Help?

We’re here to help with any technical questions or issues. Browse our Help Page for quick answers, or connect with us through Chat Support or email for direct assistance.

Banner person one

I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your Alston Digital queries! Whether you need guidance with technical issues or have a general inquiry, this page is designed to make your experience on our platform smooth. Feel free to reach out to us through Chat Support or by email.

Chat Support

Chat Support

Reach out to us via the ‘Chat’ icon in the bottom-right of the screen and start a conversation with our Support Team. Our support is available for 365 days.

Email

Email

Send your queries to “csr@mst.sg”, and we’ll get back to you promptly. Whether it is a technical issue or a general inquiry, we provide timely assistance.

Registration

As a Student, how do I verify my account?

To verify your account after completing the self-registration, please follow the steps below:

  • Click on the “Resend Verification Email” button displayed at the top of the homepage
  • A verification email will be sent to your registered email address
  • Open your inbox and find the email with the subject “Verify my Account”
  • Click on the verification link provided in the email
  • Once verified, you will be able to access your account successfully.

Note: If you do not see the email in your inbox, please check your spam or junk folder.

For Awesome Students

Complete Step by Step Guide